Bar Customer Service. Have a Good Attitude This is the hospitality industry and every bartenderKeep the Bar Clean Nothing says unprofessional bartender (or one whoMake Suggestions Suggesting drinks is one of the things that will tipTrain Your Memory You are going to have wait staff yelling drink order afterAnticipate Everything As a bartender you need to be aware of everything inBe Fair It is human nature to give preferential treatment to one person overBe Honest Every person who walks through the door is entrusting you as theDon’t Fixate on Tips It is true that in the bar your tips will probably make upCard Card Card It is your responsibility to make sure everyone drinking inMost of All Be Professional It is important for you to project a professional.
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A new upscale sports bar will celebrate Kansas City teams like Chiefs and Royals The menu will include ribs steaks pulled pork sliders sandwiches brisket.
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The Right Attitude Outstanding customer service begins with the rightBuild Relationships Building great relationships with customers is a fantasticKnow Your Products Having a great attitude and building solid relationshipsLearn How to Sell For a lot of you ‘selling’ probably sounds like a dirty/sleazyKeep the Bar Clean & Organised You might be thinking ‘How does a clean &Be Fair In nightclubs you see this one all the time You’ve been waiting at theForget About ‘The Tips’ This is an incredibly hard tip to remember BecauseLearn how to Handle Complaints Bartenders tend to be pretty bad at handlingCut Drunks Off For a lot of bartenders cutting drunks off is the worst & mostPrioritise There’s A LOT to think about when you’re working behind the bar.
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Ace Your First Impression Your guests’ dining experience begins the momentConnect to Your Customers with Social Media Tend to your restaurant socialStop Reinventing the Wheel Establish concrete protocols for your businessDon’t Overbook Reservations Customers make reservations for a reason IfMake Suggestions Bartenders should feel free to make drink suggestions toCheck In With Patrons Make sure servers are checking on their tablesShow Your Appreciation Everybody likes to feel special once in a while OfferAvoid Interrupting Nobody likes to be interrupted A surefire way to makeAsk for Customer Feedback All feedback is valuable Good feedbackMake an Appearance As a restauranteur you can make a great impression.